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Safe Work Australia has developed this small business hub with tailored guidance for small businesses to help you understand your work health and safety duties and manage risks arising from COVID-19.
Duties under WHS laws
The model Work Health and Safety (WHS) laws require you to take care of the health, safety and welfare of your workers, including you, your staff, contractors and volunteers, and others at your workplace.
Read more about your duties under WHS laws during the COVID-19 pandemic.
Risk assessments
A COVID-19 work health and safety risk assessment is an essential step for small businesses. You must assess the risks associated with exposure to COVID-19 and implement control measures to manage those risks.
Watch the video for information or read more about COVID-19 risk assessments for small business.
Videos
See our full playlist of videos to help your small business through the COVID-19 pandemic.
Full playlistCOVID-19 vaccines
For information about your obligations under the model WHS laws and how these relate to COVID-19 vaccines, go to the vaccination information for your industry.
Small business planning tool
A tool outlining key steps and considerations when operating your small business during the COVID-19 pandemic. Go to the COVID-19 Small business planning tool.
Industry guidance
WHS guidance for COVID-19 is available for over 30 different industries on key topics such as duties under WHS laws, physical distancing, cleaning and hygiene. Go to the COVID-19 WHS industry guidance.
COVID-19 resource kit
A range of resources are available for you download and use in your workplace including posters and signage, checklists, templates and infographics. Go to the COVID-19 resource kit.
Information in your language
Translated information about COVID-19 and work health and safety is available on the COVID-19 In language website.
Mental health
WHS laws apply to managing risks to psychological (mental) health too. Go to information on Mental health and COVID-19.
The Australian Government has established the My Business Health website to help small business owners and sole traders, it includes mental health support.
The website Ahead for business also provides help for small business owners and those that support them.
Resources for small business
The ACT Government COVID-19 website is the central hub for the latest information on COVID-19. It also has industry-specific information and resources relevant to local businesses supported by the Economic Survival Package.
For ACT businesses who have questions or need advice about COVID-19, two dedicated phone support services are available:
- Access Canberra business liaison line: 6205 0900 offering advice about how to operate a COVID safe business
- Canberra business advice and support service: 6297 3121 for tailored advice for ACT businesses impacted by COVID-19.
The WorkSafe ACT website contains information about an employer’s work health and safety obligations relating to COVID-19. This includes information about:
- Minimising risks
- Physical distancing
- The mental health impacts of COVID-19
- WHS training and assessment
- Workers who might be at risk
- Working safely from home
- FAQs
ACT businesses can also email Worksafe ACT at WorkSafe@act.gov.au
For the latest information and updates about COVID-19 in the Northern Territory, visit the NT COVID-19 website.
NT WorkSafe also offers a small business safety program which is designed to assist small businesses to understand and comply with their work health and safety obligations.
The Office of Industrial Relations (OIR) has a dedicated COVID-19 advice page that provides a variety of resources for small businesses and their workers on how to manage COVID-19 and associated risks in the workplace including guidance on developing a COVID-19 specific management plan.
OIR also has the following resources available for small businesses:
- The Injury Prevention and Management program (IPaM) is a tailored WHS service that provides a dedicated Advisor to assist small businesses implement the foundations of a strong safety management system including advice on control for COVID-19 for the unique circumstances of each business.
- The Safety Fundamentals toolkit provides small businesses with a free, self-directed WHS systems assessment and improvement tools and templates that can be used in the workplace to manage key aspects of a small business’ WHS management system.
Other resources for Queensland businesses include:
- The Queensland Government’s COVID-19 page
- Worksafe Queensland;
- Business Queensland
- The Workplace Health and Safety Queensland Facebook page regularly posts information on current business restrictions and promotes available resources.
South Australia has a number of resources for businesses operating during COVID-19:
- The COVID-19 business information and support page on the SA Business Information Hub
- For information on COVID-19 financial relief see the RevenueSA COVID-19 Relief page
- The Department of Treasury has information on support for businesses, jobs and the community impacted by COVID-19
- The Department for Trade and Investment has information on business continuity planning, risk management, insurance, banking and supply chain management on its business operations page
- Small businesses in primary industries can find information on COVID-19 on the Department of Primary Industries and Regions website
- Consumer and Business Services, a division of the South Australian Government’s Attorney-General’s Department, has COVID-19 advice for businesses who provide services such as rental and real estate, liquor and gambling, occupational licencing, building issues and associations charities and lotteries.
- The South Australian Small Business Commissioner provides information and updates on COVID-19.
- The South Australian Chamber of Commerce and Industry provides information for businesses operating during COVID-19.
For health-related advice:
- see the South Australian Government’s website on COVID-19.
- see also SA Health’s website on COVID-19 health information. SA Health also provide information on self-isolation and self-quarantine
- SA Pathology provides information and advice for businesses on managing COVID-19 in your workplace and a factsheet on identifying COVID-19 symptoms.
- Uniting Communities provides information on the SA COVID-19 Mental Health Support line
WorkSafe Tasmania provides information as well as an Advisory Service on COVID-19 workplace safety. You can access the information on the Worksafe Tasmania website or by contacting WorkSafe on 1300 366 322 for further information or to book a workplace visit with an Adviser.
Business Tasmania provides COVID-19 Information for businesses on support, grants and loans. For more information call 1800 440 026 or email ask@business.tas.gov.au
The Checkin website, operated by the Mental Health Council of Tasmania provides information and advice on mental wellbeing.
WorkSafe Victoria contains a range of guidance and information to support industries preventing exposure in the workplace during COVID-19 pandemic.
Coronavirus Victoria contains information for business grants and support, guidance on how to keep workplaces safe and information on restrictions for industry sectors.
Business Victoria contains a range of advice, information and resources on restrictions and support to help workplaces plan and respond to coronavirus
Visit the business tools and information page on the Western Australian COVID-19 website.
WorkSafe WA also has information for businesses operating during COVID-19 including industry specific information, looking after your mental health, what to do if a worker has COVID-19 and frequently asked questions.
The Australian Small business and Family Enterprise Ombudsman has information on helping businesses through COVID-19.
The Australian Government’s Business website has COVID-19 information and support for businesses including information on financial assistance, eligibility and timing of government support.
To ensure this information is as accessible and easy to understand as possible, we refer to ‘employers’ and their responsibilities.
However, under the model WHS laws, duties apply to any person conducting a business or undertaking (PCBU) which includes employers, but also others who engage workers. For more information about who is a PCBU see our Interpretive Guideline – model Work Health and Safety Act – the meaning of ‘person conducting a business or undertaking'.
The model WHS laws have been implemented in all jurisdictions except Victoria.
Safe Work Australia does not regulate or enforce WHS laws or the recently introduced COVID-19 restrictions on business operations. If you want to know how WHS laws apply to you or need help with what to do at your workplace, contact the WHS regulator in your jurisdiction. If you want to know what restrictions on business operations apply to you or your workplace, go to your relevant state and territory government website for information.
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