This page includes resources for workplaces in the Hospitality (food services) industry on work health and safety, workers’ compensation and COVID-19.  

The Hospitality (food services) industry is a service industry and involves workers preparing and serving food and beverages to customers.  

It includes: 

  • cafes, restaurants and takeaway food services 
  • catering services
  • pubs, taverns and bars
  • clubs.  

Workplaces may include areas where workers interact directly with customers, such as restaurant service areas, club service desks and dining halls, and ‘closed’ areas such as restaurant kitchens. 

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